Kolebech Kiptoo Peter

Abstract

Technology has greatly transformed our day-to-day life ranging from my social life to the way we carry out our business transactions. With current technology, customers can make orders of their items from favorite stores, make payments online or via mobile money transfer services but the challenge has always been on the physical delivery of the goods be it parcels or cargo. Courier companies especially the bus companies and security firms have tried to fill this gap. Most delivery companies though haven’t yet aligned their strategies with the changes in technology. This has led to huge differences between delivery companies in terms of the market share. Lack of proper technology in place has led to most companies experiencing problems like piling of cargo and parcels at their stations and lack of trust from its customers hence hindering their growth and expansion. Parcel and Cargo management system is designed to help customers track their goods from transit to delivery and the delivery companies optimize their delivery services. The system uses online based technology to achieve its goal. The reports and analytics generated by the system gives a detailed analysis and summary of movement of parcels in and out of the company. The huge popularity of mobile phones has greatly influenced the design of this system therefore making the project realistic and achievable.